@keyframes chatbot-bob{0%,to{transform:translateY(0)}50%{transform:translateY(-6px)}}@keyframes chatbot-avatar-bob{0%{margin-top:0}to{margin-top:-3px}}@keyframes chatbot-dot-pulse{0%,to{transform:scale(1);opacity:1}50%{transform:scale(1.5);opacity:.6}}@keyframes chatbot-msg-in{0%{opacity:0;transform:translateY(12px) scale(.95)}to{opacity:1;transform:translateY(0) scale(1)}}@keyframes chatbot-typing-bounce{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-4px)}}.chatbot-trigger{position:fixed;bottom:20px;right:20px;cursor:pointer;z-index:9999;border:0;background:0 0;animation:chatbot-bob 4s ease-in-out infinite}.chatbot-trigger:focus-visible{outline:3px solid #f2af00;outline-offset:3px;border-radius:50px}.chatbot-trigger:hover{animation-play-state:paused}.chatbot-trigger-inner{display:flex;align-items:center;gap:8px;background:rgba(255,255,255,.65);backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border:2px solid #f2af00;border-radius:50px;padding:10px 20px;box-shadow:0 4px 20px rgba(242,175,0,.25),0 2px 8px rgba(28,52,102,.1);transition:background .3s ease,box-shadow .3s ease,transform .3s ease}.chatbot-trigger:hover .chatbot-trigger-inner{background:rgba(255,255,255,.85);box-shadow:0 6px 30px rgba(242,175,0,.35),0 2px 8px rgba(28,52,102,.1);transform:scale(1.03)}.chatbot-trigger:active .chatbot-trigger-inner{transform:scale(.97)}.chatbot-trigger-icon{flex-shrink:0}.chatbot-trigger-label{font-family:"Poppins",sans-serif;font-size:13px;font-weight:600;color:#1c3466;white-space:nowrap;line-height:1}.chatbot-window{position:fixed;bottom:90px;right:20px;width:380px;height:600px;max-height:calc(100vh - 120px);border-radius:16px;background:#fff;box-shadow:0 12px 60px rgba(28,52,102,.15),0 0 0 1px rgba(242,175,0,.1);z-index:9999;display:flex;flex-direction:column;overflow:hidden;transform-origin:bottom right;transform:scale(.6) translateY(20px);opacity:0;pointer-events:none;transition:transform .4s cubic-bezier(.34,1.56,.64,1),opacity .3s ease}.chatbot-window.open{transform:scale(1) translateY(0);opacity:1;pointer-events:auto}@media (prefers-reduced-motion:reduce){.chatbot-trigger,.chatbot-trigger *{animation:none!important;transition:none!important}}.chatbot-avatar,.chatbot-header{flex-shrink:0;display:flex;align-items:center}.chatbot-header{height:60px;min-height:60px;gap:12px;padding:0 16px;background:#1c3466;position:relative}.chatbot-header::after{content:"";position:absolute;bottom:0;left:0;right:0;height:2px;background:linear-gradient(90deg,#f2af00,gold,#f2af00);opacity:.4}.chatbot-avatar{width:40px;height:40px;border-radius:50%;overflow:hidden;justify-content:center;background:rgba(255,255,255,.15)}.chatbot-avatar-img,.chatbot-message-avatar img{width:100%;height:100%;object-fit:contain;display:block}.chatbot-avatar.bot-speaking .chatbot-avatar-img{animation:chatbot-avatar-bob .6s ease-in-out infinite alternate}.chatbot-header-info{display:flex;flex-direction:column;flex:1;min-width:0;gap:2px}.chatbot-name{font-family:"Poppins",sans-serif;font-size:15px;font-weight:600;color:#fff;line-height:1.2}.chatbot-status-row{display:flex;align-items:center;gap:6px}.chatbot-status-dot{width:7px;height:7px;border-radius:50%;background:#4ade80;flex-shrink:0;transition:background .3s ease}.chatbot-status-dot.thinking{background:#fbbf24;animation:chatbot-dot-pulse 1s ease-in-out infinite}.chatbot-status-text{font-family:"Poppins",sans-serif;font-size:11px;font-weight:400;color:rgba(255,255,255,.65);line-height:1}.chatbot-close{background:0 0;border:0;color:rgba(255,255,255,.6);font-size:18px;cursor:pointer;padding:4px 8px;border-radius:8px;transition:color .2s ease,background .2s ease;line-height:1;flex-shrink:0}.chatbot-close:hover{color:#fff;background:rgba(255,255,255,.1)}.chatbot-messages{flex:1;min-height:0;overflow-y:auto;overflow-x:hidden;padding:16px;display:flex;flex-direction:column;gap:12px;position:relative;background:#fff}.chatbot-message{max-width:85%;position:relative;animation:chatbot-msg-in .35s cubic-bezier(.34,1.56,.64,1) both}.chatbot-message.bot-message{align-self:flex-start;display:flex;flex-direction:column;gap:4px}.chatbot-message-author{display:flex;align-items:center;gap:6px;padding-left:2px}.chatbot-message-avatar{width:22px;height:22px;border-radius:50%;overflow:hidden;flex-shrink:0;background:rgba(28,52,102,.08)}.chatbot-message-author-name{font-family:"Poppins",sans-serif;font-size:11px;font-weight:600;color:rgba(28,52,102,.5)}.chatbot-message-bubble{font-family:"Poppins",sans-serif;font-size:13px;line-height:1.5;padding:12px;border-radius:14px;word-break:break-word;overflow-wrap:break-word}.bot-message .chatbot-message-bubble{background:#f0f2f5;color:#1c3466;border-radius:14px 14px 14px 4px}.chatbot-message.user-message{align-self:flex-end}.user-message .chatbot-message-bubble{background:#1c3466;color:#fff;border-radius:14px 14px 4px 14px;box-shadow:0 2px 8px rgba(28,52,102,.15)}.chatbot-message-time{font-size:10px;opacity:.45;margin-top:4px;display:block;font-family:"Poppins",sans-serif}.bot-message .chatbot-message-time{color:#1c3466;padding-left:2px}.user-message .chatbot-message-time{text-align:right;color:rgba(28,52,102,.5)}.chatbot-input-section{flex-shrink:0;border-top:1px solid rgba(28,52,102,.08);background:rgba(255,255,255,.95)}.chatbot-input-area{padding:12px 16px;display:flex;gap:8px;align-items:center}.chatbot-input{flex:1;border-radius:20px;border:1px solid rgba(28,52,102,.12);background:rgba(28,52,102,.04);padding:10px 16px;font-family:"Poppins",sans-serif;font-size:13px;color:#1c3466;outline:0;transition:border-color .25s ease,box-shadow .25s ease}.chatbot-input::placeholder{color:rgba(28,52,102,.3)}.chatbot-input:focus{border-color:#f2af00;box-shadow:0 0 0 3px rgba(242,175,0,.12)}.chatbot-send{width:40px;height:40px;border-radius:8px;border:0;background:#f2af00;color:#1c3466;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .2s ease,transform .2s ease;flex-shrink:0}.chatbot-send:hover{background:#ffc233;transform:scale(1.06)}.chatbot-send:active{transform:scale(.92)}.chatbot-send svg{display:block}.chatbot-send:disabled{opacity:.5;cursor:not-allowed;transform:none}.chatbot-input-footer{display:flex;justify-content:space-between;align-items:center;padding:6px 16px 10px}.chatbot-char-counter,.chatbot-helper-text{font-family:"Poppins",sans-serif;font-size:10px;color:rgba(28,52,102,.35)}.chatbot-messages::-webkit-scrollbar{width:4px}.chatbot-messages::-webkit-scrollbar-track{background:0 0}.chatbot-messages::-webkit-scrollbar-thumb{background:rgba(28,52,102,.15);border-radius:4px}.chatbot-typing{display:flex;align-items:center;gap:4px;padding:12px;background:#f0f2f5;border-radius:14px 14px 14px 4px;align-self:flex-start;max-width:60px}.chatbot-typing-dot{width:6px;height:6px;border-radius:50%;background:rgba(28,52,102,.3);animation:chatbot-typing-bounce 1.2s ease-in-out infinite}.chatbot-typing-dot:nth-child(2){animation-delay:.2s}.chatbot-typing-dot:nth-child(3){animation-delay:.4s}@media (max-width:768px){.chatbot-trigger{bottom:30px;right:15px}.chatbot-trigger-inner{padding:8px 16px}.chatbot-trigger-icon{width:16px;height:16px}.chatbot-trigger-label{font-size:11px}.chatbot-window{bottom:80px;right:16px;height:500px;max-height:calc(100vh - 100px);width:340px}.chatbot-header{height:54px;min-height:54px;padding:0 14px}.chatbot-avatar{width:34px;height:34px}.chatbot-name{font-size:14px}.chatbot-status-text{font-size:10px}.chatbot-messages{padding:12px}.chatbot-message{max-width:88%}.chatbot-message-bubble{font-size:12px;padding:10px}.chatbot-input-area{padding:10px 14px}.chatbot-input{font-size:12px;padding:8px 14px}.chatbot-send{width:36px;height:36px}.chatbot-input-footer{padding:4px 14px 8px}}@media (max-width:480px){.chatbot-window{bottom:80px;right:10px;left:47px;width:85%;height:calc(100vh - 100px);max-height:calc(100vh - 300px)}}